Terms of Service

1. Overview

These terms govern your use of SpringCode's website and services. By using our services, you agree to these terms. SpringCode provides code audits, security reviews, and custom development services for software applications.

2. Services

SpringCode offers custom development services including security reviews, code audits, bug fixes, feature development, refactoring, deployment, platform migrations, infrastructure setup, and testing. All services are scoped on a per-project basis. We respond within 24 hours with a timeline and fixed quote.

Custom services use a 50/50 payment structure: 50% deposit to begin work, 50% upon completion. Monthly retainer plans are also available for ongoing support.

3. Payments and refunds

All payments are processed by Stripe. Service payments follow the 50/50 structure described above, or the terms of your retainer agreement.

If you are unsatisfied with a service, contact us within 7 days of delivery for a review. We will work to resolve your concerns or issue a refund at our discretion. Refund terms are agreed upon in your project scope.

4. Code access and intellectual property

You retain full ownership of your source code and intellectual property. When you grant us repository access for audits or development work, we access your code solely to perform the requested service.

We do not claim ownership of any code we review, audit, or help you develop. Any code we write as part of custom development services becomes your property upon delivery and payment.

5. Confidentiality

We treat all code, business information, and project details shared with us as confidential. We do not retain your source code after completing the service.

During code audits, your source code is processed by Anthropic's Claude AI to assist with analysis. This is necessary to deliver the service and is covered under Anthropic's data processing terms. Anthropic does not use your code to train AI models. No other third parties receive access to your code.

6. Limitation of liability

Our code audits, security scans, and reviews identify issues based on our analysis at the time of review. They are not a guarantee that your application is free of security vulnerabilities, bugs, or other defects. No audit or review can guarantee the detection of every possible issue - new vulnerabilities may emerge after the review, and the scope of analysis is limited to the code and configuration available at the time.

Our services are advisory in nature. You are solely responsible for implementing recommendations, maintaining your application's security, and making deployment decisions. SpringCode is not liable for any security breaches, data loss, downtime, or damages arising from issues not identified in our reports, or from failure to implement our recommendations.

SpringCode's total liability for any claim related to our services is limited to the amount you paid for the specific service giving rise to the claim.

7. Account and access

You are responsible for maintaining the security of your account credentials. You agree not to share your login with others or use the service for any unlawful purpose.

8. Changes to terms

We may update these terms from time to time. Material changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance.

9. Contact

Questions about these terms? Email us at admin@silexdev.com.